Concurrent Session A
Other Side of the Table Reference Is Everywhere! Effects of New Technology Staying Current in Cyberspace Prison Libraries: A Light in the Darkness Bridging Our Differences Powerful Presentations with PowerPoint
Concurrent Session B
Putting Your Best Self Forward Blurring the Lines Effects of New Technology Office 97 Tips Reader's Advisory Life of an Octopus Serving the Deaf
Concurrent Session C
Ergonomics OCLC ILL: Beyond the Basics
Discussion Groups: How Support Staff Can Get Involved Supervisory Technology Diversity Customer Service (Public Services) Customer Service (Technical Services) Administrative Services
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